- You can instantly regenerate an open invoice with a corrected Purchase Order (PO) number in Payments Center using your invoice ID. Learn how to change the invoices.
- To request edits to debit memos, contact Google Ads support.
When you create an account budget in Google Ads, you can add your own code or reference number in the PO number field. The number that you enter into this field will appear on your subsequent monthly invoice for that account budget.
This article explains how you can add or change a PO number within your Google Ads account. It’ll also show you how to request invoice regeneration. Do this if you change your PO number at a later date and require that updated PO number to appear on your invoice.
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Before you begin
The information you get in Billing & Payments will depend on your user permissions. You need to log in with Admin, Standard, or Billing-only access to the paying manager account. From there, navigate to the client account.
PO numbers can only be added to the following:
- An account on monthly invoicing with an active account budget
- An account on consolidated billing (this will appear in consolidated invoices and account statements)
PO Numbers can’t be added to:
- Individual campaigns
- Individual ad groups
- Accounts on postpay
- Accounts on prepay
Manage your settings in Google ads
Add a new PO number
- Go to Account budgets within the Billing menu
.
- Select Edit for the budget you want to update. The budget selected should be the one that was in use at the time the costs were accrued in your account.
- In the “Edit account budget” menu, scroll down to "Purchase order" and enter the PO number.
- Select Save.
.Remove or edit a PO number
- Go to Account budgets within the Billing menu
- Select Edit for the budget you want to update.
- In the “Edit account budget” menu, scroll down to "Purchase order" and enter an updated purchase order number or remove the number.
- Select Save.
Request invoice regeneration
After you’ve made the changes, you can request to regenerate an invoice to reflect the new PO number. This feature isn’t available in some countries, such as Mexico, Argentina, Brazil, Italy, Indonesia, and India.
- Go to Documents within the Billing menu
- Select the invoice number that needs to be regenerated with the updated PO.
- Select Actions from the dropdown menu for the invoice and select Regenerate invoice with updated information. An updated invoice should be available in the account within 24 hours.
Update your future settings: Once you regenerate the invoice, verify that your purchase order (PO) settings are updated for future billing cycles. Otherwise, subsequent invoices will continue to be generated using your existing settings.
Invoice numbers stay the same: Regenerating an invoice with updated information does not generate a new invoice number. The previous version will be replaced, and the updated invoice (retaining the original number) will appear in your account within 24 hours.
Need a new invoice number? If your accounting requirements mandate a brand-new invoice number rather than an update to the existing one, please contact your Google customer representative.
Update settings in Payments Center. Recommended for correcting the purchase order on specific open invoices without affecting future invoices
You can instantly regenerate an open invoice with a corrected Purchase Order (PO) number in Payments Center using your invoice ID.
- Go to Statement of Account within Google payments center.
- Filter by Product. The system won't allow multiple invoices across multiple products at the same time.
- Select the invoices you'd like to dispute. You can use the Search function to find an invoice using its invoice ID.
- Select Dispute or change invoice from the Action dropdown menu.
- Select PO number.
- Select one of the following options:
- Use one PO number for all invoices: Apply one new PO number across all selected invoices.
- Note: This option is unavailable if only one invoice is selected.
- Use one PO number per invoice: Apply a new PO number to each selected invoice.
- Change based on budget: Apply a new PO number for invoices with the selected budget.
- Use one PO number for all invoices: Apply one new PO number across all selected invoices.
- Follow the steps to add the new PO numbers.
- Review the changes and select Submit.
- If the invoices are eligible for automatic regeneration, the updates will appear in your Statement of Account (SOA), and you’ll receive the new invoices via email within 24 hours. Otherwise, we’ll review your request within 2 business days and send an update.
For more information, visit the Payment Center guide on how to dispute or change invoices.
